Frequently Asked Questions

No, 3M Window Films require professional application; Titan Window Films is an authorized 3M Window Film Dealer & Applicator.

Our installers are thoroughly trained and experienced in performing high quality work. In this way, our customers will enjoy the benefits of 3M Window Films and have the comfort of the 3M warranty.

After thirty (30) days, you may clean 3M™ Films using normal household cleaning solutions, including ammonia based products: e.g., Windex, and a soft, lint-free cloth or towel.

You may also use a squeegee to clean the films. Abrasive products which would scratch or damage the film should not be used.

3M Window Films are made to last for many years. The exact length of time depends upon the type of film applied, window orientation, type of glass it is applied to and the particular climate in which it is applied.

Most applications last well beyond the warranty length.

3M Window Films are warranted to maintain their solar properties without bubbling, peeling, cracking, or crazing. Many of our films are warranted against discolouration, too. (Those which do not use dyed polyesters). Should the product proved to be defective, 3M and the authorized 3M Dealer will replace the film and provide the reapplication labor free of charge.

Seller also warrants against glass failure due to thermal shock fracture or seal failure (maximum value of $500 per window) caused only as a direct result of the application of 3M Window Films provided the film is applied to recommended types of glass and the glass failure is reported to the seller within the specified time (listed below) from the start of the installation.

• Sixty (60) months coverage against thermal shock fracture
• Forty (40) months coverage against seal failure if covered by original window manufacturer

The application of 3M Window Films will increase the temperature of your sunlit glass which will increase the stress on the glass edges. The quality of those glass edges and several other factors (external shading, interior shading, glass history, type of film, size/shape of glass, indoor/outdoor temperature) all contribute to the potential risk of glass breakage.

3M's forty plus years of experience with applying 3M Window Films to different types of glass enables us to make proper film/glass recommendations and minimize the potential for glass breakage. In addition, we support these recommendations with our 60-month glass breakage warranty against thermal shock fracture. Should the glass break within 60-months of application, 3M; will replace the glass (maximum $500.00), and the dealer will replace the film.

We suggest allowing thirty days for the film to fully dry and cure. During this curing process, it is normal to have small water bubbles and/or a hazy appearance.

These will disappear as the film dries; depending upon the film type and weather conditions, drying may take as much as 30 (or even 45) days, or as little as a few days. Once dried, 3M Window Films will look great and perform for many years to come.

Most often, our commercial customers will purchase 3M Window Films for tenant comfort and justify the purchase through energy cost savings.

• Lower heating and cooling operating costs
• Lower utility demand costs
• Utility rebates
• Improved tenant comfort
• Improved aesthetics, uniform appearance
• Improved safety and security
• Extended A/C equipment life
• Valued alternative to adding more A/C equipment

No, 3M Window Films do not cause seal failure. We've been applying 3M Window Films to insulated windows for many years with several millions of square feet of film applied to date.

When recommended films are applied to the inside pane of an insulated glass unit, there will be some absorption (except with clear safety films) of the sun's energy, which will increase the temperature of the glass pane. Some of this heat will transmit to the airspace, slightly raising the airspace temperature. However, even a 20 F degree increase (unusual for most films) will result in a less than 3% change in air pressure, whereas properly made units are designed and tested to withstand 22% changes in air pressure.

Risk of seal failure is greatly determined by the quality of workmanship and the quality of the materials that go into building the insulated glass units. The best guard against seal failure is to purchase well-made units from reputable window manufacturers that have solid experience and histories with insulated units.

Commercial customers apply window film in their buildings to improve tenant comfort, lower energy costs, improve aesthetics, reduce fading to furnishings, improve safety and security and extend life of their property and equipment. Sun Control films can be a valued alternative to adding more air conditioning equipment and perhaps electrical upgrades. It will also improve HVAC efficiency by virtually eliminating hot/cold spots within a building.

Payback periods will vary depending on the type of glass, type of film, cost of air-conditioning and heating, demand rates, cost of installation and other variables. In the past, we have seen energy savings payback less than 5 years. We offer a comprehensive analysis of your building to calculate energy savings.

Our films reduce heat and glare without sacrificing natural light, so you still get a clear view.

All 3M Sun Control Films are made to be transparent and optically clear. The ultraviolet protection is built into the adhesive system to provide longevity to the film as well as provide UV protection for your home and office furnishings.

Many customers notice lower cooling costs, though results vary by space.

Simple paybacks will vary depending upon the amount of sunlit glass exposure, the type of film, the type of glass, cost of fuel, cost of application, and other variables. However, we have seen paybacks often range in the 2-5 year period, with some reported to be even less than 6 months.

Clean film-covered glass like you normally would clean glass: using mild cleaners and soft cloths.

3M window films are known for high quality adhesives, and proper installation helps prevent peeling or bubbles. Our installers are professionals who are expertly trained on installing window films to prevent post-installation failures.

By filtering out harmful UV rays, it helps prevent fading of your furniture, flooring, and artwork.

These films are designed to be clear so you can enjoy your normal view without a dark or reflective finish.

Once installed properly, 3M films are durable for years. We can advise you on any maintenance or future updates if needed.

Not at all. Clean them just as you would regular windows using mild cleaners and soft cloths.

It does not make glass unbreakable, but it can hold shattered pieces in place and significantly slow down an intruder.

Yes. We offer a range of thicknesses and compositions, so you can choose the level of security that best fits your needs.